Grab Invalid Code

Modified on Tue, 12 Sep, 2023 at 4:16 PM


Here are some tips on how to use the Grab voucher code:

  • Make sure you are using latest version of Grab App or try deleting and reinstalling the app
  • Make sure you are using the code on the right service (example, if it is a Grab Food code, use it for the Grab Food section of the app)
  • Type the code and do not cut and paste the code to avoid pasting hidden characters.
  • If your voucher code has a zero or letter O, please make sure to try number 0 or letter O. If the voucher code has a number 1 or letter I, please make sure you try both to see if it works.
  • Please make sure to input the code in the offer bar, not the GrabGifts. Thank you. 
  • If still not working, pls submit a ticket the ff:

Grab Email Address
Grab Code that is not working
Grab Contact Number


Grab correct redemption method


Please make sure to input the code in the offer bar, not the GrabGifts. Thank you. 


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