Hi Maya,
Despite multiple follow-ups from our side, we have yet to receive any response or resolution regarding the pending refund. The customer is becoming increasingly frustrated, even though we have already initiated the refund request.
This is a critical follow-up concerning the refund associated with case number 26032191. Immediate action is required on your part, as time is of the essence.
Please find the refund form attached:
- **Maya ID**: 45285fa1-d347-4db9-a79e-0b2cb4fd405e
- **Reference Number**: 1772922527
- **Date**: 03/08/26 06:33 AM
- **Amount**: PHP 680.00
- **3DS Status**: SUCCESS
- **Status**: PAYMENT_SUCCESS
- **Payment Method**: •••• •••• •••• 6622
This is a critical follow-up concerning the refund associated with case number 26032191. Immediate action is required on your part, as time is of the essence.
Please find the refund form attached:
- **Maya ID**: 45285fa1-d347-4db9-a79e-0b2cb4fd405e
- **Reference Number**: 1772922527
- **Date**: 03/08/26 06:33 AM
- **Amount**: PHP 680.00
- **3DS Status**: SUCCESS
- **Status**: PAYMENT_SUCCESS
- **Payment Method**: •••• •••• •••• 6622
***Note***
1. Please insert file for refund from the Maya Form
2. Always copy maam Elaine
3. Copy our contact person for Maya - Rojan
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